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Medical Record Support

Which Electronic Medical Record Applies to Me?

myChart

MyChart is the electronic medical record for all St. Luke's patients.



Magic Valley/Jerome Patient Portal 

Prior to October 1, 2016, the Magic Valley/Jerome Patient Portal was the electronic medical record for patients who received care at a clinic in the Magic Valley region, including Twin Falls (except St. Luke's MSTI), Jerome, and Buhl. On October 1, 2016, myChart took the place of the Magic Valley/Jerome Patient Portal. For more information about this transition, please view our frequently asked questions.

FollowMyHealth®

St. Luke's Mountain States Tumor Institute (MSTI) Patient Portal 

Prior to October 1, 2016, FollowMyHealth® was the electronic medical record for patients who received care at St. Luke's MSTI. On October 1, 2016, myChart took the place of FollowMyHealth. For more information about this transition, please view our frequently asked questions.

Still Not Sure Which Electronic Medical Record to Use? 

Frequently Asked Questions 

Contact Us for Support

  • Local to Boise Area: (208) 381-9000
  • Local to Twin Falls Area: (208) 814-0091
  • Toll Free: 1-855-890-3402

How Do I Request a Hard Copy of My Medical Record?

You must submit a written request to obtain a hard copy of your St. Luke's medical record. Please use one of the forms below:

  • Right to Inspect and Copy Records. Download Form (PDF)
    You may inspect and/or obtain a copy of protected health information that is used to make decisions about your care or payment for your care. We may charge you a reasonable cost-based fee for providing the records. We may deny your request under limited circumstances, e.g., if you seek psychotherapy notes; information prepared for legal proceedings; or if disclosure may result in substantial harm to you or others.
  • Right to Authorize a Copy of Records to a Third Party. Download Form (PDF)
    You may authorize a copy of your protected health information be given to a third party. We may charge a reasonable cost based fee for providing the records. The authorization must be signed by the patient or personal representative.